Personal Information You Provide
When you use our Services, you may provide us with the following personal information:
• Account Information: Name, phone number, email address, password
• Identity Verification: Date of birth, gender (optional)
• Delivery Information: Shipping addresses, pin codes, landmark details
• Payment Information: UPI ID, card details (processed securely via payment gateways - we do not store full card numbers)
• Health Information: Prescriptions, medical conditions (only when voluntarily uploaded for prescription verification)
• Communication Data: Messages sent to customer support, feedback, reviews
Information Collected Automatically
When you access our Services, we automatically collect:
• Device Information: Device type, operating system, unique device identifiers, browser type
• Log Data: IP address, access times, pages viewed, app crashes, referring URLs
• Location Data: Approximate location based on IP address or precise location (with your consent) for delivery services
• Usage Data: Features used, products viewed, search queries, purchase history
• Cookies & Similar Technologies: Session cookies, persistent cookies, pixels, and local storage (see our Cookie Policy)
Information from Third Parties
We may receive information from:
• Payment Processors: Transaction status, payment confirmation
• Delivery Partners: Delivery status, delivery confirmation
• Analytics Providers: Aggregated usage statistics
• Social Media Platforms: If you choose to link your social accounts